Home 2016

John speaks at FruDevCon 2014

Oct 10, 2014

John enjoyed a second year at the Fruition Partner’s “FruDevCon” developer conference for the ServiceNow platform. John taught two breakout sessions: 1) The Honest to Goodness Official REST API, and 2) All About Authentication. John always enjoys hooking up with the ServiceNow developer community and this event was not one to disappoint.

John speaks at Knowledge14

May 15, 2014

The ServiceNow Knowledge 2014 conference was an event not to be missed. John enjoyed the action packed week of meeting with ServiceNow professionals. John was honored to teach three labs at the conference as well as home announce the official REST API released with Eureka.

Installing ServiceNow Store Apps from a Developer Instance

by John Andersen | June 30, 2020 | Service-Now, ServiceNow | 0 Comments

Ever since the ServiceNow Store started to gain tracking in the ServiceNow ecosystem, the request to try out Store applications on Personal Developer Instances (PDI's) was on everyone's lips.Â Â Until several months ago, this was not something that was possible....

Adding support for additional Database Server types in ServiceNow imports

by John Andersen | April 15, 2020 | Service-Now, ServiceNow, ServiceNow Training Videos | 0 Comments

At the time of this post, ServiceNow provides out-of-the-box data import support for three types of databases. What happens if you want to import data from a type of database server that is not offered in your instance? Luckily, ServiceNow allows you to add support...

Creating list-based UI Actions without selecting a record

by John Andersen | March 18, 2020 | Blog, Service-Now, ServiceNow | 0 Comments

On occasion, I need a general UI Action on a List in ServiceNow that is not specific to any one record in the list. For example, I might have a table that lists all of the Fruit inventory of a store. Let's say that every night, we have have a job that runs and...

Knowledge 18 – Let’s Talk!

by John Andersen | May 2, 2018 | ServiceNow | 0 Comments

Knowledge is just around the corner. I know I am absolutely excited to find myself in the midst of some of the most energetic and creative ServiceNow platform fans on the planet. If you want to discuss the ServiceNow Platform, Service Portal, Integrations, Custom...

Endpoints in Integrations – Use Case

by Aylee Andersen | July 21, 2017 | Blog, Service-Now | 3 Comments

Recently I was asked to figure out a way to convert a web address into a fully qualified domain name using regex. The idea was to have a user type in the base instance or server name for an integration. I'll walk through an example of how to do that in this post. Add...

Adding an Attachment Icon for Lists of Records – Method 2

by Aylee Andersen | July 18, 2017 | Blog, Service-Now, ServiceNow | 1 Comment

ServiceNow provides users with an option to add attachments to records. However, the user cannot see if a record has an attachment unless they open it up. After playing around with different ideas, I came across two straightforward solutions: Method 1:Â Creating a...

Adding an Attachment Icon for Lists of Records – Method 1

by Aylee Andersen | July 17, 2017 | Blog, Service-Now | 2 Comments

Navigating Transform Scripts in ServiceNow

by Aylee Andersen | June 20, 2017 | Blog, Service-Now | 7 Comments

Since there are so many different options for when to run a transform script, it can be difficult to determine what will work best for yourÂ application. In this post, I'll go over the different types of scripts as well as the variables that are available to each one....

Cascade Deleting Records

by Aylee Andersen | June 12, 2017 | Blog, Service-Now | 0 Comments

Recently, while working on Yansa Lab's Simple SDLC application, I came across a problem with deleting records. When I would delete a project, the sub-records would not be deleted. In Simple SDLC, projects have sprints and sprints have stories. If I deleted a project,...

Slack Integration to ServiceNow – Use Case

by Aylee Andersen | June 9, 2017 | Blog, Service-Now, ServiceNow | 2 Comments

YansaÂ Labs has been working on a simple project management tool called Simple SDLC. I was asked to integrate Slack into their application for improved project communication. I'll go over how I did that in this post. There are three main steps I took to integrate...