Bryan Cardoza , Senior Product Manager, Novell, Inc. (colleague)
Jan 8th, 2008 |
respond
“I had the opportunity to work with John in a cross-functional innovation-oriented team. We conducted primary customer research using ethnographic techniques and then used our understanding of the customer to create new products and technologies. John was a key contributor throughout the process. John’s customer-focus sets him apart from many software engineers; this is a critical competency for successful software teams.”