Browsing » May 2011

Frank Morse, Software Test Engineer, Novell, Inc.

Frank Morse, Software Test Engineer, Novell, Inc.

As a manager John was approachable, professional, supportive, encouraging and enjoyable to work for. He was highly missed when he left the team. He always took the time to understand what was needed and acted on it. During yearly meetings I found he always remembered accomplishments that I had forgotten about. John was always trying [...]

Character/Word Counter

If you are limited on string length, and your editor doesn’t have character counter built in, or you just need to know the number of characters and words in your blog of text, then this free, online calculator is just for you. My calculator will count the number of characters or letters in a text, [...]

Converting GlideRecord to JSON in ServiceNow

Converting GlideRecord to JSON in ServiceNow

I had a customer ask me today how to easily convert a Glide Record object to JSON format. They were using the JSON Web Services Plugin and wanted to send data from ServiceNow to a JSON Web Service. I reviewed the OOB JSON class that does object encoding and found that it didn’t have a [...]

Custom Logging with ServiceNow

Custom Logging with ServiceNow

Please Note: As of the June 2011 Preview 1 release, you have an optional second parameter in the “gs.log” function call that will set your source string. If you don’t need to log warning or error messages, you can use this feature in the class described below instead of using the Packages Syslog object. In [...]