I am currently working on a phased project in an Service-now.com instance that will temporarily integrate with an older service-now.com instance until all phases are complete within the new instance. As I considered my options, I realized that I could use SOAP Web Services to synchronize this data. However, upon careful reading I found a [...]

A lot of people have been running into a problem where they are using .NET or Java Axis libraries to connect to SOAP Web Services in their Service-now.com instance. Many people neglect to turn off the elementDefaultForm setting in Service-now. The creates problems in some client libraries. You know you probably are suffering from this [...]

John took the opportunity that working from home provides by moving his family to a small 12 acre ranch in Shelley, Idaho. John’s family has been busy remodeling the home as well as maintaining the ranch itself. It feels good to get out and work outside once the day’s tasks at the computer are over.