I was recently helping a customer with a problem that they were seeing when they had installed a plug-in one one of their Service-now.com instances. I found that they had duplicate records in the “Classes – Table” list. One record had the correct Super Class and the other one had no Super Class. This was [...]

I have known for quite some time that you can export records from any table from a URL (assuming you have rights to access that table). Several months ago, I discovered that you could not only get list information, but you could also filter it. Today, I found out that beyond filtering, you have the [...]