I recently noticed that when I had large SOAP messages coming through the ECC Queue in my Service-now instance, that it was placing the payload of the message into an attachment record on the sys_attachment table. The attachment was named “payload.txt”. When this occurs the actual payload field in the ecc queue entry contains an [...]

I just completed a new training video around Digested Token Single Sign-on mechanisms and how you set up a service-now.com instance to utilize this method of Single Sign-on. I will be embedding it into the Service-now.com SSO wiki page later today. This video is a good primer for anyone looking to learn about Digested Token [...]