Sure, Service-now.com is powerful when it comes to the web service, api, and other integration capabilities. Let’s say however, that you just want to create a method by which any HTTP enabled device could create a simple incident in your Service-now.com instance. You don’t want to have to authenticate…you just want to create an incident. [...]

Currently, Service-now.com doesn’t have a way to easily schedule data imports for weekdays only. You can do Daily, Weekly (on a day of the week), Monthly, Periodically, etc. However, if you want to do every week day, you are kind of out of luck. You could Create five Weekly Imports all for a different weekday, [...]

There have been a few times that I have needed to create a table that extends a system table. However, Service-now.com doesn’t allow the extension of some of their system tables through the UI. I have found a way to do this programmatically. Please use good judgement on this since there was probably a good [...]