John recently attended a training on methods of coaching employees. The tactics included identifying ways people communicate, listening, and providing feedback.

The GROW model of coaching helps a leader to get a team or group started down the right path on a new assignment: G: Goals – Agree on goals and objectives.  Set long-term goals and reach a consensus with the team.  Ensure that you have their buy-in. R: Reality – Assess the Reality of the [...]

John recently created a series of technical training classes available to all Novell testing employees. The sessions are hosted either by John, himself, or other interested parties. Some of the topics at the most recent trainings include: Selenium, Bash Scripting, Python, and Firebug.