During the early summer months, John studied under
Shingo prize winner,

Dr. Richard L. Jenson. The course focus was to expose
students to a wide variety of information technology useful in determining
company strategies. Topics included integrated databases, process modeling,
business intelligence, knowledge management, data mining, and online analytical
processing (OLAP).

Starting in the end of July, John was enrolled
in a week long training course designed to teach professionals how to implement
the Agile development methodology, Scrum, within their organizations. The
course was taught by
Kenny Rubin, president of
Innolution, Inc. and practioner of the
Scrum Alliance.
The course first focused on the individual contributor and then branched out
into Product [...]